From How
the Cadillac Got Its Fins by Jack Mingo:
How the
Marlboro Man Got a Sex Change
Did you know
that the typical Marlboro smoker, now personified by the rugged cowboys who
puff on cigarettes while roping steers, was once a woman? But it wasn't the
cowboys who were transsexuals - it was the cigarettes.
Marlboro was
born in 1924 as one of the first women's cigarettes. In previous decades, the
idea of marketing cigarettes to women was about as taboo then as marketing them
to eight year olds is today (ask cartoony Joe Camel about the sticky problems
with that one). But with the Suffragettes and the "anything goes"
1920s, women decided that there was no reason they couldn't develop the same
filthy habits as men had (the health issues, although known to researchers,
were not yet part of public consciousness).
Still, it
was a tricky sell. Advertisers had to somehow convince the women that stained
teeth, foul breath, and addictive cravings, not to mention that dry, heaving
morning cough, were somehow genteel and ladylike. Philip Morris decided that
their brand needed to have a classy, sophisticated name. Winston Churchill was
in the news at the time, and it was being reported that he was related to the
Earl of Marlborough. Philip Morris marketers liked the sound of the Marlborough
name, but didn't think it looked good on the pack. They lopped off the
"ugh" and came up with Marlboro.
In the
1920s, the Marlboro campaign was based around how ladylike the new cigarette
was. They painted a red band around the filter to hide those unattractive
lipstick stains, calling them "Beauty Tips to Keep the Paper from Your
Lips."
They called
Marlboro the "Mild as May" cigarette for women and added a tone of
snobbishness - "Discerning feminine taste is now confirming the judgment
of masculine connoisseurs in
expressing
unanimous preference for the Aristocrat of Cigarettes…" The brand
developed a small following enough to keep it alive, but not enough to be
called a great success.
Two decades
later, Philip Morris decided to "reposition" the brand to fit a new
market niche - men who were afraid of dying from lung cancer but too macho to
admit it. Here's what happened. In the early 1950s, scientists published a
major, well-publicized study linking smoking to lung cancer. This was the
"smoking gun" that the cigarette companies had been dreading for
years. In 1953, for the first time, cigarette consumption dipped in the United
States.
The
cigarette companies moved fast. Then, like now, they pursued a contradictory
strategy: claiming that the studies were "inconclusive" on cigarette
safety while simultaneously implying that their brands were somehow
"safer" than those other, more dangerous, brands. The brands that
were suffering most were their nonfilter brands. Filter cigarettes were
perceived by smokers as safer, but up to that point filter cigarettes had been
marketed to only women. Many men now wanted a filtered brand, figuring it was
safer, but were afraid they'd be subjected to public ridicule if they switched
to a woman's brand.
Cigarette
manufacturers had long resisted pushing filter cigarettes to men, in part
because they thought filters implied that smoke was unpleasant or dangerous.
Now, though, they started seeing a silver lining in so doing. Filtered
cigarettes were more profitable because the filter material was cheaper than a
comparable amount of tobacco. Besides, filters screened out some of the smoke's
harshness, which meant they could get by with a cheaper grade of tobacco.
Philip
Morris decided to give Marlboro a sex change operation. The company hired
Chicago advertising executive Leo Burnett to do the surgery.
Burnett's
specialty was cute advertising characters like the Jolly Green Giant, the
Keebler Elves, the lonely Maytag Repairman, Charlie the Tuna, Poppin' Fresh,
and Morris the Cat. When he thought about defeminizing Marlboros, he decided to
use a series of the most testosterone-laced images he could think of.
He intended
to present a series of hunky, sweaty sea captains, weight lifters, adventurers,
war correspondents, construction workers, Marines, and the like. The cowboy was
his first image of the series. But Philip Morris wasn't sure about the
campaign. It hired a research company that came back with the alarming report
that there were only three thousand fulltime cowboys in the entire United
States. How do you expect men working in a downtown office building to relate
to an image like that? [Easy. Look
here. – Wes]
Burnett had
to do some fast talking, and he eventually convinced the company to try the
cowboy. The campaign worked. In one year, Marlboro zoomed from a marginal
presence, capturing less than 1 percent of the market, to the fourth
bestselling brand. The company decided to forget the sea captains and soldiers
and stick with cowboys.
Burnett's
first set of cowboys were professional models, some of whom had never been on a
horse before. That led to a series of embarrassing gaffes that left
cowpokes-in-the-know snickering. For example, an early ad showed a cowboy's
legs in close-up: His blue jeans were well-worn, his
hand-tooled boots were scuffed in all the right places ... but his spurs were
upside-down. After that, the agency started recruiting real cowboys from
places like Texas and Montana for their ads.
In 1955, the
agency added a trademark tattoo to their cowboy's hand. One model observed
after a photo shoot that they had spent three minutes making up his face-and
three hours painting the tattoo. In 1962, Burnett's agency bought the rights to
The Magnificent Seven theme and added words to it for their TV ads
("Come to where the flavor is . . . Come to Marlboro Country").
Since then,
the Marlboro Man has been among the most successful campaigns ever, keeping the
cigarette at or near the top of the heap for years. When cigarette ads were
banned in 1971, the cowboy made a smooth transition to print and billboards
since he never said anything anyway. He continued squinting off into the
distance with that self-absorbed expression that addicts have when
contemplating their next fix.
Everyone
seems to love the cowboy. The image seems to work as well at convincing women
to smoke Marlboros as men. It also works well with blacks and Hispanics. That's
ironic-even though many real cowboys have been black or Hispanic, all the
Marlboro men have been Caucasian. Best of all for the company (which has to
replace all those dying dying-breed customers), the cowboy has worked as a role
model with kids and teens as well, making Marlboro the number-one starter
brand.
The
popularity of the cowboy image has led to antismoking parodies as well. In
France, Philip Morris sued an antismoking group that used a cowboy model to
deliver an antismoking message, claiming trademark infringement. Philip Morris
won a pyrrhic victory-a judgment of 1 franc instead of the $3 million they had
asked for - but at least they got the ads off the air.
The real
cowboy models, meanwhile, have periodically embarrassed the company by dying
like desperadoes from smoking-related diseases like lung cancer, emphysema, and
strokes. There's some evidence that the Marlboro man may be deemphasized in
future Marlboro promotions. In 1993, in what industry analysts suggested is an
attempt to keep novice smokers coming, Philip Morris lowered the price of
Marlboros for the first time and presented a non-cowboy promotion, the Marlboro
Adventure Team, in which smokers accrue "Adventure Miles" for every
pack smoked. These can be turned in for Marlboro-logo sports equipment (instead
of infinitely more practical Marlboro-logo oxygen tanks, wheelchairs, and
hospital beds).